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FAQ

  • 1. Q: How can I place an order?
    A: Simply browse our collection, select your desired luxury cap, and click "Add to Cart." Follow the checkout process to complete your order securely.
  • 2. Q: What payment methods do you accept?
    A: We accept major credit cards (Visa, MasterCard, American Express) and secure payment methods like PayPal for a seamless transaction experience.
  • 3. Q: Is my personal information secure?
    A: Yes, we prioritize the security of your personal information. Our website employs the latest encryption technology to ensure your data remains confidential.
  • 4. Q: Are the caps one-size-fits-all?
    Our luxury caps are available in one size. Please refer to the product description for detailed sizing information, and if you need further assistance, please contact our customer service department.
  • 5. Q: Can I modify or cancel my order after placing it?
    A: Unfortunately, orders cannot be modified or canceled once they are confirmed. Please double-check your order before completing the purchase.
  • 6. Q: How do I contact customer support?
    A: You can reach our dedicated customer support team via email at contact@zontique.com
  • 7. Q: Do you offer international shipping?
    A: Yes, we do offer international shipping. Shipping rates and delivery times may vary based on your location. Please review our shipping policy for more information.
  • 8. Q: Are there any promotions or discounts available?
    A: Keep an eye on our website and subscribe to our newsletter for updates on promotions, discounts, and exclusive offers. We occasionally run special sales events for our valued customers.
  • 9. Q: What is the delivery time?
    Our maximum delivery window is 20 days; however, in most cases, customers receive their products within 7 days.
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